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Topic: Problems with setting up automatic donations

Topic: Problems with setting up automatic donations

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Monroe Slavin
General User

Member Since: 12/20/2004
Location: Oxnard, CA
Post Count: 9,121

Status: Offline

Problems with setting up automatic donations

Posted: 8/30/2016 12:18:44 AM

to the Ohio Foundation.

I make a couple of automatic monthly donations to OHIO--one to Bobcat Club, one to the OHIO FOUNDATION.

They are both automatic on my OU Alum Assn credit card. Recently, I received notice that the OUAA credit card program is being terminated.

[ Well, at least terminated with the current credit card issuer and I've received no info about a new OUAA card. But that's another issue for another day. ]

So, I called the Foundation to put my auto donations on a new credit.

Instructions were emailed to me. First, I'm told to log in but don't see a link or directions re how to log in I figured it out. Then, the instructions say to "Choose the frequency of your gifts under the Auto Payments tab on the right side of the page." But there's no such tab that I see.

And, I can get info on my current monthly donations but I can't change the account from which they're drawn.

Either I'm still computer-stupid or this system is well set up to discourage contribs.

Anyone have a similar experience?

Where's the band?!
WHERE"S THE BAND?!

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D.A.
General User

Member Since: 8/6/2010
Location: Georgetown, ME
Post Count: 1,178

Status: Offline

RE: Problems with setting up automatic donations

Posted: 8/31/2016 5:18:56 PM

benchoff@ohio.edu handab@ohio.edu

The online system is not good. Email those above, it needs a complete overhaul.

The Few, The Proud, The Bobcats!

And for the record, I hate tOSU, and Ricordati and Torgerson are DB's.

"This isn't just another walkover from the MAC." Kirk Herbstreit, another DB, on College Football Gameday

Monroe Slavin
General User

Member Since: 12/20/2004
Location: Oxnard, CA
Post Count: 9,121

Status: Offline

RE: Problems with setting up automatic donations

Posted: 8/31/2016 10:56:40 PM

David Johnson gave me some personal, very fine help to get me set up today.

He said that the Foundation is well aware of the problem and doing a review to bring in a better internet interface vendor.

I hope that all here can give some of the dollars every month to support The Best University...OHIO

David M. Johnson M.Ed.�14
Assistant Director of Annual Giving
University Advancement
McGuffey Hall 307
Athens, OH 45701-2979
T: 740.593.2632
C: 330.327.7944 mailto:johnsod7@ohio.edu

Last Edited: 8/31/2016 10:56:54 PM by Monroe Slavin

OhioCatFan
General User

Member Since: 12/20/2004
Location: Athens, OH
Post Count: 14,152

Status: Offline

RE: Problems with setting up automatic donations

Posted: 9/1/2016 11:27:36 AM

Thanks, Monroe, we agree the greatest university and need to support it.

The only BLSS Certified Hypocrite on BA

"It is better to be an optimist and be proven a fool than to be a pessimist and be proven right."

Note: My avatar is the national colors of the 78th Ohio Veteran Volunteer Infantry, which are now preserved in a climate controlled vault at the Ohio History Connection. Learn more about the old 78th at: http://www.78ohio.org

Mike Johnson
General User

Member Since: 11/11/2004
Location: North Canton, OH
Post Count: 1,719

Status: Offline

RE: Problems with setting up automatic donations

Posted: 9/1/2016 9:22:46 PM

Pleasant surprise: Recently I was talking with a Foundation staffer about a recent donation. I mentioned that, if I recalled correctly, I made my first such donation back in 1981. "Yes, that's right," she confirmed. Yep, the Foundation's system has retained all giving records. I was thinking that there must have been a purge - perhaps a crash with no backup - at some time during the last 35 years but not so.

http://www.facebook.com/mikejohnson.author

Monroe Slavin
General User

Member Since: 12/20/2004
Location: Oxnard, CA
Post Count: 9,121

Status: Offline

RE: Problems with setting up automatic donations

Posted: 9/2/2016 3:52:14 PM

OhioCatFan wrote:

Thanks, Monroe, we agree the greatest university and need to support it.

The way that OCF and I agree on EVERYTHING must be getting boring to everyone else!

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